Artikel

The mediating role of the employee relations climate in the relationship between strategic HRM and organizational performance in Chinese banks

In today's business environment, establishing a positive climate is becoming increasingly important for organizational growth and performance. A positive employee relations climate creates a social atmosphere, which encourages high employee involvement and an employee-centered culture. In response, employees feel comfortable and contribute positively to organizational performance. Given the intensity of competition in the service industry, banks must understand how the employee relations climate and HRM practices affect organizational performance. Banks also need to know which employee relations climate best meets the needs of the organization. Accordingly, this study examined the way the employee relations climate mediates the relationship between strategic HRM practices and organizational performance in Chinese banks. Senior employees of Chinese banks based in Shanghai provided data by responding to a survey questionnaire. CFA and SEM in AMOS 18 were used to test the hypotheses and evaluate measurement validity. The results indicate that strategic HRM has a significant positive relationship with operational performance. In addition, the employee relations climate was found to mediate the relationship between strategic HRM and organizational performance. Cross-sectional data, a restricted target sample (i.e., bank employees), and a restricted target area (i.e., Shanghai) are limitations of this study. In addition, the dimensions of organizational performance were not identified in detail. Finally, the hypothesized relationship was explored only for a specific sector (i.e., the banking sector).

Language
Englisch

Bibliographic citation
Journal: Journal of Innovation & Knowledge (JIK) ; ISSN: 2444-569X ; Volume: 3 ; Year: 2018 ; Issue: 3 ; Pages: 115-122 ; Amsterdam: Elsevier

Classification
Management
Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
Subject
Employee relations climate
Organizational performance
Strategic HRM
China
Banks

Event
Geistige Schöpfung
(who)
Ali, Muhammad
Lei, Shen
Wei, Xiao-Yong
Event
Veröffentlichung
(who)
Elsevier
(where)
Amsterdam
(when)
2018

DOI
doi:10.1016/j.jik.2016.12.003
Handle
Last update
10.03.2025, 11:41 AM CET

Data provider

This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Artikel

Associated

  • Ali, Muhammad
  • Lei, Shen
  • Wei, Xiao-Yong
  • Elsevier

Time of origin

  • 2018

Other Objects (12)