Konferenzbeitrag

The effect of live-streaming shopping on the consumer's perceived risk and purchase intention in China

Recent empirical research has indicated that the perceived risk in e-commerce affects the consumer's purchase intention. Based on the Stimulus-Organism-Response (SOR) model, this study explores the effects of environmental stimuli on the consumer's perceived risk and purchase intention within a live-streaming shopping context. Through a sample of 341 valid users, we found that 1) perceived risk has a negative effect on the consumer's purchase intention; 2) the streamer's credibility partially mediates the relationship between perceived risk and purchase intention; and 3) the interactivity is positively associated with purchase intention. These results provide possible insights into how environmental stimuli in the context of live-streaming shopping affect the consumer's perceived risk and purchase intention.

Sprache
Englisch

Erschienen in
Series: 23rd Biennial Conference of the International Telecommunications Society (ITS): "Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world", Online Conference / Gothenburg, Sweden, 21st-23rd June, 2021

Klassifikation
Wirtschaft
Thema
live streaming
perceived risk
purchase intention
credibility
media richness

Ereignis
Geistige Schöpfung
(wer)
Song, Chuling
Liu, Yu-li
Ereignis
Veröffentlichung
(wer)
International Telecommunications Society (ITS)
(wo)
Calgary
(wann)
2021

Handle
Letzte Aktualisierung
10.03.2025, 11:43 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Konferenzbeitrag

Beteiligte

  • Song, Chuling
  • Liu, Yu-li
  • International Telecommunications Society (ITS)

Entstanden

  • 2021

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