Journal article | Zeitschriftenartikel

EWOM and brand awareness impact on consumer purchase intention: mediating role of brand image

The basic purpose of this research is to analyze the impact of electronic word of mouth (eWOM) and brand awareness on customer purchase intention with the mediating role of brand image. The research is conducted to analyze the full or partial role of mediator on the said relationship. This research is basically conducted on customers of mobile users of Rawalpindi and Islamabad. To check this relationship a total of 300 questionnaires were floated in four universities of twin cities, of which 262 questionnaires with a response rate of 87.33% were received back on which mediation analysis has been performed. The results show full mediating impact of brand image on Electronic Word of Mouth (eWOM) and customer purchase intention relationship, while partial mediating role of brand image on relationship of brand awareness and customer purchase intention has been observed. This research will help marketers in implementing better marketing techniques for boosting customers purchase intention.

EWOM and brand awareness impact on consumer purchase intention: mediating role of brand image

Urheber*in: Tariq, Maryam; Abbas, Tanveer; Abrar, Muhammad; Iqbal, Asif

Namensnennung 4.0 International

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ISSN
2521-0203
Umfang
Seite(n): 84-102
Sprache
Englisch
Anmerkungen
Status: Veröffentlichungsversion; begutachtet (peer reviewed)

Erschienen in
Pakistan Administrative Review, 1(1)

Thema
Soziologie, Anthropologie
Psychologie
Publizistische Medien, Journalismus,Verlagswesen
Wirtschaftssoziologie
Werbung, Public Relations, Öffentlichkeitsarbeit
Sozialpsychologie
Konsum
elektronische Medien
Kaufverhalten
Marke
Markenartikel
Symbol

Ereignis
Geistige Schöpfung
(wer)
Tariq, Maryam
Abbas, Tanveer
Abrar, Muhammad
Iqbal, Asif
Ereignis
Veröffentlichung
(wann)
2017

URN
urn:nbn:de:0168-ssoar-51876-8
Rechteinformation
GESIS - Leibniz-Institut für Sozialwissenschaften. Bibliothek Köln
Letzte Aktualisierung
21.06.2024, 16:27 MESZ

Datenpartner

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Objekttyp

  • Zeitschriftenartikel

Beteiligte

  • Tariq, Maryam
  • Abbas, Tanveer
  • Abrar, Muhammad
  • Iqbal, Asif

Entstanden

  • 2017

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