Arbeitspapier
Trust and workplace performance
This paper explores the relationship between trust and establishment performance. The outcome indicators are management’s assessment of the economic or financial situation of the workplace and its relative labor productivity. Trust is initially measured using the individual survey respondent’s assessment of the ‘contribution’ of the other side, the rating of the employee representative being favored over that of management as less subject to feedback from performance. Although the potential endogeneity of employee trust is taken into account, an improved measure is constructed from the discrepancy or dissonance between the assessments of the two sides as to the quality of industrial relations at the workplace. All trust measures are associated with improved establishment performance. However, there is no suggestion from specifications using the two more favored trust measures that any one type of formal workplace representation – either works councils or union bodies – is superior. Dissonance, if indeed exogenous, demonstrates that good industrial relations trump type of workplace representation.
- Language
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Englisch
- Bibliographic citation
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Series: CESifo Working Paper ; No. 7572
- Classification
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Wirtschaft
Labor-Management Relations, Trade Unions, and Collective Bargaining: General
- Subject
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trust
dissonance
workplace employee representation
economic
financial performance
labor productivity
- Event
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Geistige Schöpfung
- (who)
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Addison, John T.
Teixeira, Paulino
- Event
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Veröffentlichung
- (who)
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Center for Economic Studies and ifo Institute (CESifo)
- (where)
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Munich
- (when)
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2019
- Handle
- Last update
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10.03.2025, 11:44 AM CET
Data provider
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Arbeitspapier
Associated
- Addison, John T.
- Teixeira, Paulino
- Center for Economic Studies and ifo Institute (CESifo)
Time of origin
- 2019
Other Objects (12)
Trust and Workplace Performance
Strikes, Employee Workplace Representation, Unionism, and Trust: Evidence from Cross-Country Data
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Workplace Employee Representation and Industrial Relations Performance: New Evidence from the 2013 European Company Survey
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Management Practices, Worker Commitment, and Workplace Representation
Management Practices and Establishment Performance under Non-Union Workplace Representation
The Shortfall in Formal Employee Participation at the European Workplace
Strikes, Employee Workplace Representation, Unionism, and Industrial Relations Quality in European Establishments
What Do Workers Want? The Shortfall in Employee Participation at the European Workplace
Trust and Workplace Performance
Strikes, Employee Workplace Representation, Unionism, and Trust: Evidence from Cross-Country Data
Unions and Establishment Performance: Evidence from the British Workplace Industrial/Employee Relations Surveys
Unions, Training, and Firm Performance : Evidence from the British Workplace Employee Relations Survey
The determinants of firm performance: unions, works councils, and employee involvement/high performance work practices
Workplace Employee Representation and Industrial Relations Performance: New Evidence from the 2013 European Company Survey
Management Practices, Worker Commitment, and Workplace Representation
Management Practices, Worker Commitment, and Workplace Representation
Management Practices and Establishment Performance under Non-Union Workplace Representation
The Shortfall in Formal Employee Participation at the European Workplace
Strikes, Employee Workplace Representation, Unionism, and Industrial Relations Quality in European Establishments
What Do Workers Want? The Shortfall in Employee Participation at the European Workplace
Trust and Workplace Performance
Strikes, Employee Workplace Representation, Unionism, and Trust: Evidence from Cross-Country Data
Unions and Establishment Performance: Evidence from the British Workplace Industrial/Employee Relations Surveys
Unions, Training, and Firm Performance : Evidence from the British Workplace Employee Relations Survey
The determinants of firm performance: unions, works councils, and employee involvement/high performance work practices
Workplace Employee Representation and Industrial Relations Performance: New Evidence from the 2013 European Company Survey
Management Practices, Worker Commitment, and Workplace Representation
Management Practices, Worker Commitment, and Workplace Representation
Management Practices and Establishment Performance under Non-Union Workplace Representation
The Shortfall in Formal Employee Participation at the European Workplace
Strikes, Employee Workplace Representation, Unionism, and Industrial Relations Quality in European Establishments