Arbeitspapier
Trust and workplace performance
This paper explores the relationship between trust and establishment performance. The outcome indicators are management’s assessment of the economic or financial situation of the workplace and its relative labor productivity. Trust is initially measured using the individual survey respondent’s assessment of the ‘contribution’ of the other side, the rating of the employee representative being favored over that of management as less subject to feedback from performance. Although the potential endogeneity of employee trust is taken into account, an improved measure is constructed from the discrepancy or dissonance between the assessments of the two sides as to the quality of industrial relations at the workplace. All trust measures are associated with improved establishment performance. However, there is no suggestion from specifications using the two more favored trust measures that any one type of formal workplace representation – either works councils or union bodies – is superior. Dissonance, if indeed exogenous, demonstrates that good industrial relations trump type of workplace representation.
- Sprache
-
Englisch
- Erschienen in
-
Series: CESifo Working Paper ; No. 7572
- Klassifikation
-
Wirtschaft
Labor-Management Relations, Trade Unions, and Collective Bargaining: General
- Thema
-
trust
dissonance
workplace employee representation
economic
financial performance
labor productivity
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Addison, John T.
Teixeira, Paulino
- Ereignis
-
Veröffentlichung
- (wer)
-
Center for Economic Studies and ifo Institute (CESifo)
- (wo)
-
Munich
- (wann)
-
2019
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:44 MEZ
Datenpartner
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Objekttyp
- Arbeitspapier
Beteiligte
- Addison, John T.
- Teixeira, Paulino
- Center for Economic Studies and ifo Institute (CESifo)
Entstanden
- 2019
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