Hochschulschrift
New perspectives on customer experience in service recovery [cumulative dissertation]
- Standort
-
Deutsche Nationalbibliothek Frankfurt am Main
- Umfang
-
Online-Ressource
- Sprache
-
Englisch
- Anmerkungen
-
Eichstätt-Ingolstadt, Katholische Universität Eichstätt-Ingolstadt, Dissertation, 2017
- Klassifikation
-
Management
- Schlagwort
-
Dienstleistung
Marketing
Kundendienst
Reklamation
Kundenbindung
Verbraucherzufriedenheit
Beschwerde
Konflikttheorie
Brand community
Experiment
Strukturgleichungsmodell
- Ereignis
-
Veröffentlichung
- (wo)
-
Eichstätt-Ingolstadt
- (wer)
-
Katholische Universität Eichstätt-Ingolstadt
- (wann)
-
2017
- Urheber
-
Mandl, Leonhard
- Beteiligte Personen und Organisationen
-
Hogreve, Jens
Gelbrich, Katja
- URN
-
urn:nbn:de:bvb:824-opus4-3991
- Rechteinformation
-
Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Letzte Aktualisierung
-
25.03.2025, 13:49 MEZ
Datenpartner
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Objekttyp
- Hochschulschrift
Beteiligte
- Mandl, Leonhard
- Hogreve, Jens
- Gelbrich, Katja
- Katholische Universität Eichstätt-Ingolstadt
Entstanden
- 2017
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