Arbeitspapier

Tailored Feedback and Worker Green Behavior: Field Evidence from Bus Drivers

How to engage workers in conservation efforts when the company pays the bill? In a field experiment with 409 bus drivers, we investigate the potential of targeted peer-comparison feedback and on-the-road coaching. Drivers receive individualized reports with peer-comparison messages on multiple driving dimensions. In addition, coaches quasi randomly provide drivers with in person coaching moments on the bus. Based on 800,000 trip-level observations, we find that the targeted peer-comparison treatments do not improve driving. On-the-road coaching significantly improves driving on multiple dimensions but only temporarily. Further analysis reveals negative interaction effects between the two programs.

Language
Englisch

Bibliographic citation
Series: Tinbergen Institute Discussion Paper ; No. 17-073/VII

Classification
Wirtschaft
Subject
peer comparisons
coaching
worker motivation
fuel conservation

Event
Geistige Schöpfung
(who)
Soetevent, Adriaan
Romensen, Gert-Jan
Event
Veröffentlichung
(who)
Tinbergen Institute
(where)
Amsterdam and Rotterdam
(when)
2017

Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Arbeitspapier

Associated

  • Soetevent, Adriaan
  • Romensen, Gert-Jan
  • Tinbergen Institute

Time of origin

  • 2017

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