Applying emotional intelligence skills to leadership and decision making in non-profit organizations

Artikel

Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader's ability to assess the impact and consequences of decisions, while simultaneously improving the quality and effectiveness of the decision-making process. The purpose of this paper is to identify how emotional intelligence skills can be applied to enhance the leadership decision-making processes within the non-profit organization. Goleman's (2001) and Boyatzis' et al. (2000) four essential elements of emotional intelligence and their associated 20 behavioral competencies are utilized to develop a methodology for the practical application of emotional intelligence skills to leadership decision-making within the non-profit organization. A checklist of questions and observations is provided to assist non-profit leaders in the improvement of emotional intelligence awareness, as well as the application of emotional intelligence skills to decisions and decision-making processes.

Object Details

• Language: Englisch

References and Relationships

• Bibliographic citation: Journal: Administrative Sciences ; ISSN: 2076-3387 ; Volume: 3 ; Year: 2013 ; Issue: 4 ; Pages: 202-220 ; Basel: MDPI

Classification and Topics

• Classification: Öffentliche Verwaltung
• Subject: non-profit organization ; leadership ; emotional intelligence ; decision-making

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Hess, James D. ; Bacigalupo, Arnold C.
• Event: Veröffentlichung
• (who): MDPI
• (where): Basel
• (when): 2013

Further information

• DOI: doi:10.3390/admsci3040202
• Handle: http://hdl.handle.net/10419/239719
• Last update: 10.03.2025, 11:43 AM CET