Arbeitspapier

Economic recommendation with surplus maximization

A prime function of many major World Wide Web applications is Online Service Allocation (OSA), the function of matching individual consumers with particular services/goods (which may include loans or jobs as well as products) each with its own producer. In the applications of interest, consumers are free to choose, so OSA usually takes the form of personalized recommendation or search in practice. The performance metrics of recommender and search systems currently tend to focus on just one side of the match, in some cases the consumers (e.g. satisfaction) and in other cases the producers (e.g., profit). However, a sustainable OSA platform needs benefit both consumers and producers; otherwise the neglected party eventually may stop using it. In this paper, we show how to adapt economists' traditional idea of maximizing total surplus (the sum of consumer net benefit and producer profit) to the heterogeneous world of online service allocation, in an effort to promote the web intelligence for social good in online eco-systems. Modifications of traditional personalized recommendation algorithms enable us to apply Total Surplus Maximization (TSM) to three very different types of real-world tasks - e-commerce, P2P lending and freelancing. The results for all three tasks suggest that TSM compares very favorably to currently popular approaches, to the benefit of both producers and consumers.

Language
Englisch

Bibliographic citation
Series: WZB Discussion Paper ; No. SP II 2016-502

Classification
Wirtschaft
Subject
Total Surplus Maximization
Online Service Allocation
Computational Economics
Recommendation Systems
Web-based Services

Event
Geistige Schöpfung
(who)
Zhang, Yongfeng
Zhao, Qi
Zhang, Yi
Friedman, Daniel
Zhang, Min
Liu, Yiqun
Ma, Shaoping
Event
Veröffentlichung
(who)
Wissenschaftszentrum Berlin für Sozialforschung (WZB)
(where)
Berlin
(when)
2016

Handle
Last update
10.03.2025, 11:43 AM CET

Data provider

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Object type

  • Arbeitspapier

Associated

  • Zhang, Yongfeng
  • Zhao, Qi
  • Zhang, Yi
  • Friedman, Daniel
  • Zhang, Min
  • Liu, Yiqun
  • Ma, Shaoping
  • Wissenschaftszentrum Berlin für Sozialforschung (WZB)

Time of origin

  • 2016

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