Users’ Choice in Providing Services to the Most Vulnerable Homeless People

Abstract: Several municipalities in Norway have tried the Housing First model to facilitate permanent housing for homeless people with substance abuse problems and/or mental illness. This article discusses users’ experiences from receiving social support as part of the Housing First programme. In particular, the article discusses the users’ experiences with the model’s emphasis on users’ choice and self-determination. The analysis shows that what the programs practise is not entirely freedom of choice for the participants but a greater respect of the users’ knowledge, perspectives, and opinions as a starting point for interventions. The analysis shows that participants and staff engage in joint reflection work to help the participants take more reflected decisions in their life. The article discusses how this method can contribute to overcome a diagnostic approach to marginalised and often stigmatised users and provide more personalised and effective services. The discussions draw on data fr

Object Details

• Location: Deutsche Nationalbibliothek Frankfurt am Main
• Extent: Online-Ressource
• Language: Englisch
• Notes: Veröffentlichungsversion ; begutachtet (peer reviewed) ; In: Social Inclusion ; 6 (2018) 3 ; 319-326

Classification and Topics

• Classification: Soziale Probleme, Sozialdienste, Versicherungen

Contributors, Places and Time

• Event: Veröffentlichung
• (where): Mannheim
• (when): 2018
• Creator: Hansen, Inger Lise Skog

Further information

• DOI: 10.17645/si.v6i3.1536
• URN: urn:nbn:de:101:1-2019052611182842335562
• Rights: Open Access; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
• Last update: 25.03.2025, 1:42 PM CET