Quality of work life and Generation Y: How gender and organizational type moderate job satisfaction

Abstract: Purpose: The purpose of this paper is to examine how Quality of Work Life (QWL) influences job satisfaction and to test if gender and organizational type moderate this relationship for Gen-Y. Design/methodology/approach: Questionnaire data were collected from 328 Gen-Y employees in European hospitality businesses. Drawing on generational theory, social role theory, and Person-Environment (P-E) fit theory, we discuss how gender and organizational types (i.e., independent vs. corporate structures) moderate Gen-Y’s QWL-job satisfaction relationship. Findings: 1.) Gender and organizational type influence the QWL-job satisfaction relationship for Gen-Y. 2.) Job security does not change job satisfaction levels for female employees while high levels of job security negatively influence job satisfaction for male employees. 3.) Receiving appreciation at work increases job satisfaction for both women and men but, when receiving little appreciation at work, women remain more satisfied. 4.) Ha

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• Location: Deutsche Nationalbibliothek Frankfurt am Main
• Extent: Online-Ressource
• Language: Englisch
• Notes: Preprint ; begutachtet (peer reviewed) ; In: Personnel Review ; 49 (2020) 1 ; 265-283

Contributors, Places and Time

• Event: Veröffentlichung
• (where): Mannheim
• (who): SSOAR - Social Science Open Access Repository
• (when): 2020
• Creator: Muskat, Birgit ; Reitsamer, Bernd F.

Further information

• DOI: 10.1108/PR-11-2018-0448
• URN: urn:nbn:de:0168-ssoar-66537-7
• Rights: Open Access; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.