Artikel

Factors that influence the adoption of the Internet of Things in tourism by Romanian consumers

The study examines the causal relationship between the level of IoT adoption in tourism services and trust in these systems, on the one hand, and individual internal consumer behaviours, on the other. Influencing factors are grouped into six categories: awareness, confidentiality and safety, cost, convenience, social influence, and habits. Each category is described by several items, and the correctness of their aggregation is tested with the Cronbach's alpha coefficient. The dependent variable is defined on an ordinal scale, to be able to progressively evaluate the degree of IoT adoption. The research methodology uses the ordered multinomial logit model, applied to a database of 431 tourists from Romania. The main results show the significant influence of behavioural variables related to awareness, convenience, habits, and cost. Among the socio-demographic factors, the role of age and education was highlighted. The conclusions of the study make policy recommendations necessary for the development of IoT systems in tourism industry.

Sprache
Englisch

Erschienen in
Journal: Amfiteatru Economic Journal ; ISSN: 2247-9104 ; Volume: 23 ; Year: 2021 ; Issue: 57 ; Pages: 360-375

Klassifikation
Wirtschaft
Insurance; Insurance Companies; Actuarial Studies
Single Equation Models; Single Variables: Cross-Sectional Models; Spatial Models; Treatment Effect Models; Quantile Regressions
Thema
IoT
tourism
ordered logit model
TAM model

Ereignis
Geistige Schöpfung
(wer)
Dinu, Vasile
Lazăr, Sorin Paul
Pop, Iustin Atanasiu
Ereignis
Veröffentlichung
(wer)
The Bucharest University of Economic Studies
(wo)
Bucharest
(wann)
2021

DOI
doi:10.24818/EA/2021/57/360
Handle
Letzte Aktualisierung
10.03.2025, 11:42 MEZ

Datenpartner

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ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Dinu, Vasile
  • Lazăr, Sorin Paul
  • Pop, Iustin Atanasiu
  • The Bucharest University of Economic Studies

Entstanden

  • 2021

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