A review of natural language processing in contact centre automation

Location
Deutsche Nationalbibliothek Frankfurt am Main
Extent
Online-Ressource, 1 online resource.
Language
Englisch

Bibliographic citation
A review of natural language processing in contact centre automation ; volume:26 ; number:3 ; day:29 ; month:6 ; year:2023 ; pages:823-846 ; date:8.2023
Pattern analysis and applications ; 26, Heft 3 (29.6.2023), 823-846, 8.2023

Creator
Shah, Shariq
Ghomeshi, Hossein
Vakaj, Edlira
Cooper, Emmett
Fouad, Shereen
Contributor
SpringerLink (Online service)

DOI
10.1007/s10044-023-01182-8
URN
urn:nbn:de:101:1-2023102609571282666154
Rights
Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
14.08.2025, 10:50 AM CEST

Data provider

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Associated

  • Shah, Shariq
  • Ghomeshi, Hossein
  • Vakaj, Edlira
  • Cooper, Emmett
  • Fouad, Shereen
  • SpringerLink (Online service)

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