Artikel

Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps

This article provides an exploratory systematic mapping of the global ecosystem of COVID-19 pandemic response apps. After considering policy updates by Google Play's and Apple's App Store, we analyse all the available response apps in July 2020; their different response types; the apps' developers and geographical distribution; the ecosystem's 'generativity' and developers' responsiveness during the unfolding pandemic; the apps' discursive positioning; and material conditions of their development. Google and Apple are gatekeepers of these app ecosystems and exercise control on different layers, shaping the pandemic app response as well as the relationships between governments, citizens, and other actors. We suggest that this global ecosystem of pandemic responses reflects an exceptional mode of what we call 'pandemic platform governance', where platforms have negotiated their commercial interests and the public interest in exceptional circumstances.

Language
Englisch

Bibliographic citation
Journal: Internet Policy Review ; ISSN: 2197-6775 ; Volume: 10 ; Year: 2021 ; Issue: 3 ; Pages: 1-28 ; Berlin: Alexander von Humboldt Institute for Internet and Society

Classification
Sozialwissenschaften, Soziologie, Anthropologie
Subject
App Store
Platform governance
covid-19
App studies

Event
Geistige Schöpfung
(who)
Dieter, Michael
Helmond, Anne
Tkacz, Nathaniel
van der Vlist, Fernando
Weltevrede, Esther
Event
Veröffentlichung
(who)
Alexander von Humboldt Institute for Internet and Society
(where)
Berlin
(when)
2021

DOI
doi:10.14763/2021.3.1568
Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Dieter, Michael
  • Helmond, Anne
  • Tkacz, Nathaniel
  • van der Vlist, Fernando
  • Weltevrede, Esther
  • Alexander von Humboldt Institute for Internet and Society

Time of origin

  • 2021

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