An Integrated Group Decision-Making Approach Considering Uncertainty Conditions

Abstract: The management of business information processes needs effective decision-making models. That means to involve different methods, techniques, and principles to improve competitiveness and to achieve the planned business results. In this context, the article deals with the problem of group decision-making under uncertain conditions. To cope with such problems some well-known optimization strategies of Wald, Laplace, Hurwitz, and Savage are modified to take into account the experts’ opinions with different importance when forming the final group decision. Numerical testing is based on a case study for CRM software selection. The results are discussed based on the proposed models under two different cases derived from the case study. The conducted numerical testing of the proposed models demonstrates their applicability to cope simultaneously with multiple experts’ evaluations and uncertainty conditions. https://www.tib-op.org/ojs/index.php/bis/article/view/52

Location
Deutsche Nationalbibliothek Frankfurt am Main
Extent
Online-Ressource
Language
Englisch

Bibliographic citation
An Integrated Group Decision-Making Approach Considering Uncertainty Conditions ; volume:1 ; day:02 ; month:07 ; year:2021
Business information systems ; 1 (02.07.2021)

Creator
Borissova, Daniela
Dimitrova, Zornitsa

DOI
10.52825/bis.v1i.52
URN
urn:nbn:de:101:1-2021090812551474175146
Rights
Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
15.08.2025, 7:23 AM CEST

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Associated

  • Borissova, Daniela
  • Dimitrova, Zornitsa

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