Konferenzbeitrag

Knowledge Management Perspective in the Tourism and Hospitality Industry

The modern business environment is rapidly changing generating unpredictable competitive challenges. Tourism and hospitality industry is specifically vulnerable to such unplanned changes and forced to respond in quick time to address detrimental business situations. It is known for a long time that competitiveness in the global market depends on the organisation's ability to capitalize on its intellectual and knowledge-based assets. In that sense, knowledge is recognized as fairly potent asset supporting organisations and the entire tourism industry in creating an efficient model for achieving competitive advantage and realise their desired business performance. The paper discusses a tourism and hospitality industry model of a knowledge management system including advice and guidance in selecting different concepts and models of knowledge and information flow. Tourism enterprises are quite inefficient in implementing knowledge management concepts and processes due to adverse knowledge adoption environment. Therefore, the paper argues that introduction of the knowledge management practice in tourism sector ensures new opportunities in addressing the challenges of a globalised market and increase the competitiveness and improve the innovative processes in tourism.

Sprache
Englisch

Erschienen in
In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020 ; Year: 2020 ; Pages: 114-123 ; Zagreb: IRENET - Society for Advancing Innovation and Research in Economy

Klassifikation
Wirtschaft
Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
Business Administration: General
Tourism and Development
Market Structure, Pricing, and Design: General
Thema
Knowledge
Knowledge Management
Tourism and Hospitality Industry
Market

Ereignis
Geistige Schöpfung
(wer)
Barišić, Anton Florijan
Rybacka Barišić, Joanna
Miloloža, Ivan
Ereignis
Veröffentlichung
(wer)
IRENET - Society for Advancing Innovation and Research in Economy
(wo)
Zagreb
(wann)
2020

Handle
Letzte Aktualisierung
10.03.2025, 11:43 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Konferenzbeitrag

Beteiligte

  • Barišić, Anton Florijan
  • Rybacka Barišić, Joanna
  • Miloloža, Ivan
  • IRENET - Society for Advancing Innovation and Research in Economy

Entstanden

  • 2020

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