Arbeitspapier

International outsourcing and the supply side productivity determinants

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A service provider firm in an outsourcing relationship is distinct from a typical firm because it is not a stand alone organization and fits somewhere in between the value chain of its client's business. Thus, conventional factors like wages, capital, rent, energy consumption cannot appropriately determine a Business Process Outsourcing (BPO) firm's productivity. Academic research is silent on the factors that influence the performance of a BPO firm even though the issue is pertinent from the perspective of the host country, the sourcing firm, the global outsourcing industry and of course the service provider firm. In this paper, we embark on to explore these factors.

Sprache
Englisch

Erschienen in
Series: CESifo Working Paper ; No. 2088

Klassifikation
Wirtschaft
Firm Organization and Market Structure
Organization of Production
Industry Studies: Manufacturing: General
Thema
Unternehmensdienstleistung
Service Provider
Outsourcing
Offshoring
Produktivität
Messung
Theorie
Indien

Ereignis
Geistige Schöpfung
(wer)
Grover, Arti
Ereignis
Veröffentlichung
(wer)
Center for Economic Studies and ifo Institute (CESifo)
(wo)
Munich
(wann)
2007

Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

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Objekttyp

  • Arbeitspapier

Beteiligte

  • Grover, Arti
  • Center for Economic Studies and ifo Institute (CESifo)

Entstanden

  • 2007

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