Artikel

Mediation: Moderation mechanism between the relationship of corporate social responsibility and employees' promotive voice behavior

The purpose of this article is to explore the impact of corporate social responsibility on employees' promotive voice behavior through the mediation-moderation mechanism within the framework of a developing country. This is an empirical study, administered through two self-reported questionnaires. Employees of 25 manufacturing units of Pakistan are the source of data collection for this research. Data analysis was performed using SEM through SMART PLS 3. The results show a positive role of CSR for the development of employees' promotive voice behavior through indirect mechanism. The employees get psychologically empowered through organizational trust developed as a result of corporate CSR activities. Further, the employees were found to be inclined more towards the activities of personal care, concern and safety (through organizational justice used as moderator) for the development and enhancement of psychological empowerment leading towards voice behavior. The findings of the study contribute to the literature on corporate social responsibility and provide practical implications. Further, the study persuades practitioners to practice new ways of conveying the feelings of care, concern and safety, which, in turn, increase employees' psychological empowerment.

Language
Englisch

Bibliographic citation
Journal: International Journal of Business Science & Applied Management (IJBSAM) ; ISSN: 1753-0296 ; Volume: 16 ; Year: 2021 ; Issue: 1 ; Pages: 50-68 ; s.l.: International Journal of Business Science & Applied Management

Classification
Management
Subject
corporate social responsibility
voice behavior
psychological empowerment
social exchange theory
organizational justice

Event
Geistige Schöpfung
(who)
Memon, Khalid Rasheed
Say Keat Ooi
Khalid, Saima
Ghani, Bilqees
Event
Veröffentlichung
(who)
International Journal of Business Science & Applied Management
(where)
s.l.
(when)
2021

Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Memon, Khalid Rasheed
  • Say Keat Ooi
  • Khalid, Saima
  • Ghani, Bilqees
  • International Journal of Business Science & Applied Management

Time of origin

  • 2021

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