Artikel

Virtualization of business processes: Opportunity or necessity?

Changes in theory and practice of management is accompanied by changes in technology and society. The use of modern technologies, including the Internet, gives a new dimension to business relationships with customers. In contrast to traditional mass media, the Internet has become a space to allow for multilateral communication, searching for information, making transactions, and even co-creating value. Companies are increasingly building relationships using the Internet, since it provides them with an opportunity to achieve measurable benefits, such as the development of innovative business models, cost reduction and the acquisition of new customers. This article is an attempt to show the benefits of virtualization of business processes and implementation of e-business solutions. It is also an attempt to answer the question of how to use the Internet in the process of delivering value to customers, so as to increase the value of the business and generate benefits for shareholders.

Sprache
Englisch

Erschienen in
Journal: Economic and Environmental Studies (E&ES) ; ISSN: 2081-8319 ; Volume: 14 ; Year: 2014 ; Issue: 4 ; Pages: 375-387 ; Opole: Opole University, Faculty of Economics

Klassifikation
Wirtschaft
Thema
e-business
customer
communication
management
information

Ereignis
Geistige Schöpfung
(wer)
Czarniewski, Sławomir
Ereignis
Veröffentlichung
(wer)
Opole University, Faculty of Economics
(wo)
Opole
(wann)
2014

Handle
Letzte Aktualisierung
10.03.2025, 11:42 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Czarniewski, Sławomir
  • Opole University, Faculty of Economics

Entstanden

  • 2014

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