Bericht

The cost efficiency improvement of Norwegian banks can be explained by automation and digitalisation

Operating costs in the Norwegian banking sector have been reduced considerably in recent decades, both as a share of income and assets. This has increased banks' resilience to increased losses and reduced the risk of crises. In this article, I analyse how costs have been reduced and the main drivers of the cost efficiency improvement. The results suggest that automation and the digitalisation of banks' operations have played a key role in improving cost efficiency.

ISBN
978-82-8379-176-1
Language
Englisch

Bibliographic citation
Series: Staff Memo ; No. 9/2020

Classification
Wirtschaft
Subject
banks
costs
digitalisation
regulation
business cycle

Event
Geistige Schöpfung
(who)
Andersen, Henrik
Event
Veröffentlichung
(who)
Norges Bank
(where)
Oslo
(when)
2020

Handle
Last update
10.03.2025, 11:43 AM CET

Data provider

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Object type

  • Bericht

Associated

  • Andersen, Henrik
  • Norges Bank

Time of origin

  • 2020

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