Artikel

A review of social media use in e-government

In the past few years, e-government has been a topic of much interest among those excited about the advent of Web 2.0 technologies. This paper reviews the recent literature concerning Web 2.0, social media, social networking, and how it has been used in the public sector. Key observations include literature themes such as the evolution of social media case studies in the literature, the progress of social media policies and strategies over time, and social media use in disaster management as an important role for government. Other observations include the lack of a tangible goal for e-government, and the idea that significant change is still needed in government culture, philosophy of control, and resource management before broad sustainable success can be achieved in the use of social media.

Sprache
Englisch

Erschienen in
Journal: Administrative Sciences ; ISSN: 2076-3387 ; Volume: 2 ; Year: 2012 ; Issue: 2 ; Pages: 148-161 ; Basel: MDPI

Klassifikation
Öffentliche Verwaltung
Thema
e-government
social media
social networking

Ereignis
Geistige Schöpfung
(wer)
Magro, Michael J.
Ereignis
Veröffentlichung
(wer)
MDPI
(wo)
Basel
(wann)
2012

DOI
doi:10.3390/admsci2020148
Handle
Letzte Aktualisierung
10.03.2025, 11:42 MEZ

Datenpartner

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ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Magro, Michael J.
  • MDPI

Entstanden

  • 2012

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