Artikel

Impact of external factors on determining E-commerce benefits among SMEs in Malaysia

This paper examines how the external factors - i.e. customers, competitors - that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business.

Language
Englisch

Bibliographic citation
Journal: Journal of Global Entrepreneurship Research ; ISSN: 2251-7316 ; Volume: 8 ; Year: 2018 ; Issue: 18 ; Pages: 1-12 ; Heidelberg: Springer

Classification
Management
Subject
E-Commerce
SMEs
External factors
Adoption
Benefit

Event
Geistige Schöpfung
(who)
Kartiwi, Mira
Hussin, Husnayati
Suhaimi, Mohd Adam
Jalaldeen, Mohamed Razi Mohamed
Amin, Mohammad Ruhul
Event
Veröffentlichung
(who)
Springer
(where)
Heidelberg
(when)
2018

DOI
doi:10.1186/s40497-018-0105-7
Handle
Last update
10.03.2025, 11:45 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Kartiwi, Mira
  • Hussin, Husnayati
  • Suhaimi, Mohd Adam
  • Jalaldeen, Mohamed Razi Mohamed
  • Amin, Mohammad Ruhul
  • Springer

Time of origin

  • 2018

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