Artikel

The efqm excellence model in the autonomus region of galicia (spain) put to the test

Business Excellence Models are strategic tools that constitute the most evolved stage in the progress of the quality and proper management the principles which it is based favors the achievement of greater flexibility and swift response in organizations. Based on this assumption, the aim of this study is focused on performing an analysis of the implementation of Total Quality Management through the European Excellence Model on companies of the Autonomous Region of Galicia (Spain). Therefore, first of all, we deal with the management principles on which sits Total Quality Management and discusses its role as a competitive strategy in organizations. Afterwards, we analyze the EFQM Excellence Model as the basis of this research, and finally we summarize the results, which show how leadership and key results are best managed categories, while people results and society results represent areas of improvement in Galician entities that should be improved on their way to excellence.

Sprache
Englisch

Erschienen in
Journal: The International Journal of Management Science and Information Technology (IJMSIT) ; ISSN: 1923-0273 ; Year: 2014 ; Issue: 12 ; Pages: 86-98 ; Toronto: NAISIT Publishers

Klassifikation
Management
Thema
Quality
Total Quality
EFQM
Excellence

Ereignis
Geistige Schöpfung
(wer)
Vidal Vázquez, Estrella
Martínez Carballo, Manuel
Ereignis
Veröffentlichung
(wer)
NAISIT Publishers
(wo)
Toronto
(wann)
2014

Handle
Letzte Aktualisierung
10.03.2025, 11:43 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Vidal Vázquez, Estrella
  • Martínez Carballo, Manuel
  • NAISIT Publishers

Entstanden

  • 2014

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