Artikel

Some hypotheses regarding the mobile telecommunications services marketing and consumers rights from Romania

The current research analysis consumers’ rights concerning personal data processing and confidentiality protection within the public communications sector as they are stated in the 2002/58/CE Directive of the European Parliament and Council from 12th of July 2002. The study objectives are: the way that users/ subscribers get informed about their rights in the field of mobile telephony services; the way that mobile telephony services operators inform their users/ subscribers about the subscription included services; the way that mobile telephony services operators inform their uses/ subscribers about the supplementary services that can be demanded; the rights regarding the personal data processing and confidentiality protection that mobile telephony services consumers agree with; the users/subscribers rights most frequently broken. The marketing research used a questionnaire based survey during January - March 2013 on a sample of 85 users/ subscribers from Romania. It has a preliminary character, shaping a further investigation activity with a higher thematic coverage and a smaller error under the limit of 5%. The data gathering method was a questionnaire based interview. Data were analyzed using the SPSS informatics program, version 16.0 for Windows. The following statistical functions were used for validating/invalidating the hypotheses: descriptive statistics, factor analysis and correlation function.

Language
Englisch

Bibliographic citation
Journal: Amfiteatru Economic Journal ; ISSN: 2247-9104 ; Volume: 15 ; Year: 2013 ; Issue: 34 ; Pages: 358-368 ; Bucharest: The Bucharest University of Economic Studies

Classification
Wirtschaft
Marketing and Advertising: Government Policy and Regulation
Marketing
Marketing and Advertising: General
Information and Internet Services; Computer Software
Postal and Delivery Services
Subject
research hypothesis
general economic services
mobile telecommunications services marketing
mobile telecommunications consumers’ rights
marketing research

Event
Geistige Schöpfung
(who)
Marcu, Nicu
Meghişan, Georgeta-Mădălina
Event
Veröffentlichung
(who)
The Bucharest University of Economic Studies
(where)
Bucharest
(when)
2013

Handle
Last update
10.03.2025, 11:43 AM CET

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Object type

  • Artikel

Associated

  • Marcu, Nicu
  • Meghişan, Georgeta-Mădălina
  • The Bucharest University of Economic Studies

Time of origin

  • 2013

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