Konferenzbeitrag

Empirical study on how social media promotes product innovation

Social media such as SNS, Twitter, and the blogs has been spreading all over the world, and a large number of firms recognize social media as new communication tools for obtaining information on consumer needs and market for developing new goods and services and promoting marketing. In spite of increasing its use in the reality, academic research on whether or how social media contributes to promoting product innovation is not enough yet. This study thus attempts to analyze empirically how social media use enhances product innovation based on the survey data to Japanese firms using statistical method such as ordered probit analysis. This study finds that consumers' cooperation via social media is indispensable for effective social media use of firms. All of three managerial orientations such as prototyping, corporate initiatives, and cooperation with consumers are effective to using social media for innovation. Firms use social media effectively for communicating tools not only outside but also inside the firm. Social media is found to support firms to obtain the market trend, and consumer needs and reputation of existing products, and to promote product innovation.

Sprache
Englisch

Erschienen in
Series: 20th Biennial Conference of the International Telecommunications Society (ITS): "The Net and the Internet - Emerging Markets and Policies" , Rio de Janeiro, Brazil, 30th-03rd December, 2014

Klassifikation
Wirtschaft
Thema
social media
product Innovation
ordered probit analysis
factor analysis
R&D orientation

Ereignis
Geistige Schöpfung
(wer)
Idota, Hiroki
Bunno, Teruyuki
Tsuji, Masatsugu
Ereignis
Veröffentlichung
(wer)
International Telecommunications Society (ITS)
(wo)
Calgary
(wann)
2014

Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Konferenzbeitrag

Beteiligte

  • Idota, Hiroki
  • Bunno, Teruyuki
  • Tsuji, Masatsugu
  • International Telecommunications Society (ITS)

Entstanden

  • 2014

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