Konferenzbeitrag

Analytics of Social Media: Perspective of Country Tourism Office

Social media are considered as one of the most significant data source of modern times. Among numerous industries affected by social media impact, tourism emerges as one of the key sectors where social media are progressively relevant. It has the impact on both destinations and enterprises. Data analytic systems help us to make smarter, data-driven decisions. Now that smartphones are broadly used, analytics systems are developed as mobile applications. The main objective of this paper is to examine the increasing role of the social media data analytics in tourism by presenting the case study on country tourism offices of Slovenia and Croatia. Both descriptive statistics and content analysis were used in order to explore, interpret and compare insights from social media provided by data analytics mobile application. Assorted practical implications have revealed from the study report, such as suggestions for content and the time and day of publishing in order to get higher engagement. Furthermore, no one, to the best of our knowledge, conducted similar research, so the paper contributes to the theoretical development of the field as well.

Sprache
Englisch

Erschienen in
In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Split, Croatia, 6-8 September 2018 ; Year: 2018 ; Pages: 49-59 ; Zagreb: IRENET - Society for Advancing Innovation and Research in Economy

Klassifikation
Wirtschaft
Management of Technological Innovation and R&D
Thema
tourism
technology
innovation
research
development

Ereignis
Geistige Schöpfung
(wer)
Ćurlin, Tamara
Jaković, Božidar
Strugar, Ivan
Ereignis
Veröffentlichung
(wer)
IRENET - Society for Advancing Innovation and Research in Economy
(wo)
Zagreb
(wann)
2018

Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Konferenzbeitrag

Beteiligte

  • Ćurlin, Tamara
  • Jaković, Božidar
  • Strugar, Ivan
  • IRENET - Society for Advancing Innovation and Research in Economy

Entstanden

  • 2018

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