Arbeitspapier

How unjust! An experimental investigation of supervisors' evaluation errors and agents' incentives

In our simple model the supervisor: i) cannot observe the agent's effort; ii) aims at inducing the agent to exert high effort; but iii) can only offer rewards based on performance. Since performance is only stochastically related to effort, evaluation errors may occur. In particular, deserving agents that have exerted high effort may not be rewarded (Type I errors) and undeserving agents that have exerted low effort may be rewarded (Type II errors). We show that, although the model predicts both errors to be equally detrimental to performance, this prediction fails with a lab experiment. In fact, failing to reward deserving agents is significantly more detrimental than rewarding undeserving agents. We discuss our result in the light of some economic and managerial theories of behavior. Our result may have interesting implications for strategic human resource management and personnel economics and may also contribute to the debate about incentives and organizational performance.

Language
Englisch

Bibliographic citation
Series: IZA Discussion Papers ; No. 6254

Classification
Wirtschaft
Design of Experiments: Laboratory, Individual
Personnel Economics: General
Labor-Management Relations, Trade Unions, and Collective Bargaining: General
Subject
agency theory
organizational justice
compensation
type I and type II errors
real effort
Vergütungssystem
Personalbeurteilung
Gerechtigkeit
Prinzipal-Agent-Theorie
Arbeitsleistung
Test

Event
Geistige Schöpfung
(who)
Marchegiani, Lucia
Reggiani, Tommaso
Rizzolli, Matteo
Event
Veröffentlichung
(who)
Institute for the Study of Labor (IZA)
(where)
Bonn
(when)
2011

Handle
URN
urn:nbn:de:101:1-201203016281
Last update
10.03.2025, 11:41 AM CET

Data provider

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Object type

  • Arbeitspapier

Associated

  • Marchegiani, Lucia
  • Reggiani, Tommaso
  • Rizzolli, Matteo
  • Institute for the Study of Labor (IZA)

Time of origin

  • 2011

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