Perception of family health strategy users on emergency service

Journal article | Zeitschriftenartikel

Objective: To analyze the users' perception of the Family Health Strategy on the urgent and emergency care provided in primary healthcare. Method: A qualitative descriptive exploratory study with 30 users. A semi-structured interview was used as a data collection technique. The data were processed using the software Alceste 4.8. Results: Four classes were constructed: User satisfaction with the urgent and emergency care; Unit structure for urgent / emergency care; Justifications for seeking urgent and emergency care; Understanding of the meanings of urgent and emergency. Conclusion: The study showed that users are satisfied with the care received in the units although they present ambiguity when it comes to their physical structure. The respondents also failed to conceptualize urgent and emergency, and showed that the cause that led them to seek the healthcare units were changes in blood pressure, diabetes and trauma.

Object Details

• Alternative title: Percepção do usuário da estratégia saúde da família sobre o atendimento de urgência e emergência ; Percepción de usuarios de familia estrategia de salud de emergencia urgencia y emergencia
• ISSN: 2175-5361
• Extent: Seite(n): 169-186
• Language: Englisch
• Notes: Status: Veröffentlichungsversion; begutachtet (peer reviewed)

References and Relationships

• Bibliographic citation: Revista de Pesquisa: Cuidado é Fundamental Online, 5(6)

Classification and Topics

• Subject: Soziologie, Anthropologie ; Medizinsoziologie ; Familie ; Gesundheit ; Gesundheitsversorgung ; Gesundheitswesen ; Trauma

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Moura, Leônidas Reis Pinheiro ; Rocha, Elyrouse de Sousa Brito ; Moura, Maria Eliete Batista ; Tapety, Fabrício Ibiapina ; Mesquita, Gerardo Vasconcelos
• Event: Veröffentlichung
• (when): 2013

Further information

• DOI: https://doi.org/10.9789/2175-5361.2013.v5i6.169-186
• URN: urn:nbn:de:0168-ssoar-54856-2
• Rights: GESIS - Leibniz-Institut für Sozialwissenschaften. Bibliothek Köln
• Last update: 21.06.2024, 4:26 PM CEST