Artikel
The effect of operational innovation and QM practices on organizational performance in the healthcare sector
This study examines the effects of operational innovation and quality management (QM) practices on organizational performance in healthcare organizations. More specifically, this study explores relationships of operational innovation and QM practices on organizational performance. The proposed research model was tested using structural equation modeling through a set of hypotheses, based on the data collected from 239 hospitals each with more than 100 beds. The results indicated positive effects of operational innovation on QM practices which eventually had a positive impact on organizational performance. The study also found positive relationships between process improvement and the medical IT system and QM practices. In addition, the results showed positive effects of quality improvement and safety practices on organizational performance.
- Language
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Englisch
- Bibliographic citation
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Journal: International Journal of Quality Innovation ; ISSN: 2363-7021 ; Volume: 1 ; Year: 2015 ; Issue: 8 ; Pages: 1-14 ; Heidelberg: Springer
- Classification
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Management
- Subject
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Operational innovation
QM practices
Organizational performance
- Event
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Geistige Schöpfung
- (who)
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Lee, DonHee
- Event
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Veröffentlichung
- (who)
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Springer
- (where)
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Heidelberg
- (when)
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2015
- DOI
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doi:10.1186/s40887-015-0008-4
- Handle
- Last update
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10.03.2025, 11:44 AM CET
Data provider
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Lee, DonHee
- Springer
Time of origin
- 2015