Artikel

Interdepartmental conflict: The neglected dimension of management

Both the theory and practice of management reflect an overemphasis on the relationships and conflicts within, rather than between such departments as personnel, finance, marketing, and production. The lateral dimension of management which refers to interdepartmental relationships, is not given adequate treatment. This article therefore deals with interdepartmental conflict - its causes and possible solutions. The article is divided into three sections. Firstly, the organizational and behavioural causes of interdepartmental conflict are examined. This refers to the inherent tendency towards conflict created by the balance between autonomy and interdependence of departments in large organizations. Secondly, conflict at departmental interfaces is discussed, i.e. the specific divergences in attitude, perceptions and activities between the most significant pairings of departments, e.g. the relationship between marketing and finance departments. Finally, techniques and imperatives for the minimization of interdepartmental conflict are outlined. Various socio-psychological techniques are described as well as the major elements of management practice needed to resolve conflict at departmental interfaces.

Sprache
Englisch

Erschienen in
Journal: South African Journal of Business Management ; ISSN: 2078-5976 ; Volume: 16 ; Year: 1985 ; Issue: 4 ; Pages: 195-199 ; Cape Town: African Online Scientific Information Systems (AOSIS)

Klassifikation
Management

Ereignis
Geistige Schöpfung
(wer)
Bloch, B. J.
Ereignis
Veröffentlichung
(wer)
African Online Scientific Information Systems (AOSIS)
(wo)
Cape Town
(wann)
1985

DOI
doi:10.4102/sajbm.v16i4.1095
Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Bloch, B. J.
  • African Online Scientific Information Systems (AOSIS)

Entstanden

  • 1985

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