Arbeitspapier
What do employee referral programs do? Measuring the direct and overall effects of a management practice
Employee referral programs (ERPs) are randomly introduced in a grocery chain. On direct effects, larger referral bonuses increase referral quantity but decrease quality, though the increase in referrals from ERPs is modest. However, the overall effect of having an ERP is substantial, reducing attrition by 15% and significantly decreasing labor costs. This occurs, partly, because referrals stay longer than non-referrals, but, mainly, from indirect effects: non-referrals stay longer in treated than in control stores. The most-supported mechanism for these indirect effects is workers value being involved in hiring. Attrition impacts are larger in higher-performing stores and better local labor markets.
- Sprache
-
Englisch
- Erschienen in
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Series: ECONtribute Discussion Paper ; No. 164
- Klassifikation
-
Wirtschaft
Personnel Economics: Firm Employment Decisions; Promotions
Personnel Economics: Compensation and Compensation Methods and Their Effects
Organizational Behavior; Transaction Costs; Property Rights
- Thema
-
Management practices
organizational economics
hiring
respect
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Friebel, Guido
Heinz, Matthias
Hoffman, Mitchell
Zubanov, Nick
- Ereignis
-
Veröffentlichung
- (wer)
-
University of Bonn and University of Cologne, Reinhard Selten Institute (RSI)
- (wo)
-
Bonn and Cologne
- (wann)
-
2022
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:44 MEZ
Datenpartner
Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Arbeitspapier
Beteiligte
- Friebel, Guido
- Heinz, Matthias
- Hoffman, Mitchell
- Zubanov, Nick
- University of Bonn and University of Cologne, Reinhard Selten Institute (RSI)
Entstanden
- 2022
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