Artikel

An efficiency measurement of e-government performance for network readiness: Non-parametric frontier approach

Information and Communications Technology (ICT) network readiness competency improves service quality and provides efficient service in implementing successful e-governments. By confirming ICT network readiness of e-governments, it must be redesigned using limited resources effectively to achieve realistic goals. When ICT investment and economic performance are featured, e-government's network readiness competency improves potential demand, supply, and service maturity. It reflects information technology (IT) development competency on performance effectively. In this study, we propose the Data Envelope Analysis (DEA) method to present a method of improving ICT network readiness between countries. We derived the ICT network's readiness competency level and strategic plan by comparing each country for efficient ICT operation of e-governments. If we make rankings in a non-traditional and efficient manner, it will become a successful strategy for ICT in the future. This effort provides guidance for each government and a solution for the growth delay problem, which is required for advancement in ICT investment and productivity. It also guides each government to overcome marginal products.

Language
Englisch

Bibliographic citation
Journal: Journal of Open Innovation: Technology, Market, and Complexity ; ISSN: 2199-8531 ; Volume: 8 ; Year: 2022 ; Issue: 1 ; Pages: 1-19

Classification
Management
Subject
e-government
efficiency strategy
ICT competitiveness
informatization
network readiness
user-centric ICT innovation

Event
Geistige Schöpfung
(who)
Nam, Hyundong
Nam, Taewoo
Oh, Minjeong
Choi, Sungyong
Event
Veröffentlichung
(who)
MDPI
(where)
Basel
(when)
2022

DOI
doi:10.3390/joitmc8010010
Handle
Last update
10.03.2025, 11:41 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Nam, Hyundong
  • Nam, Taewoo
  • Oh, Minjeong
  • Choi, Sungyong
  • MDPI

Time of origin

  • 2022

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