Artikel
The influence of Total Quality Management on firms' intellectual capital
Background: After carrying out an extensive literature review, it is clear that Total Quality Management (TQM) has a significant influence on many areas of companies. The development of quality management practices can lead to the generation of intellectual capital and thus become a key competitive factor.Objectives: The purpose of this research was to explore whether TQM practices have a positive influence on a company's intellectual capital.Method: We formulate three hypotheses considering the components of intellectual capital: human capital, social capital and organisational capital. This article develops an empirical analysis through the use of structural equation modelling using the partial least squares technique.Results: The results show that TQM has a strong positive causal effect on intellectual capital.Conclusion: This research, therefore, identifies a key determinant of one of the most important strategic variables for companies at present: intellectual capital.
- Sprache
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Englisch
- Erschienen in
-
Journal: South African Journal of Business Management ; ISSN: 2078-5976 ; Volume: 49 ; Year: 2018 ; Issue: 1 ; Pages: 1-9 ; Cape Town: African Online Scientific Information Systems (AOSIS)
- Klassifikation
-
Management
- Ereignis
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Geistige Schöpfung
- (wer)
-
Ruiz, Emilio
Sanchez De Pablo, Jesus D.
Muñoz, Rosa M.
Peña, Isidro
- Ereignis
-
Veröffentlichung
- (wer)
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African Online Scientific Information Systems (AOSIS)
- (wo)
-
Cape Town
- (wann)
-
2018
- DOI
-
doi:10.4102/sajbm.v49i1.396
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:41 MEZ
Datenpartner
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Artikel
Beteiligte
- Ruiz, Emilio
- Sanchez De Pablo, Jesus D.
- Muñoz, Rosa M.
- Peña, Isidro
- African Online Scientific Information Systems (AOSIS)
Entstanden
- 2018
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