Artikel

CASE: Managing key account disruption in the logistics industry

Carl Rogers needs to make up his mind on what to suggest to his boss. There have been major changes in the buying center of the key account customer he is responsible for. He now needs to decide how to continue the existing relationship and how to proceed with the potential new ones.

Language
Englisch

Bibliographic citation
Journal: jbm - Journal of Business Market Management ; Volume: 7 ; Year: 2014 ; Issue: 3 ; Pages: 406-413 ; Berlin: Freie Universität Berlin, Marketing-Department

Classification
Management
Subject
Key Account Management
Buying Center
Logistics Industry

Event
Geistige Schöpfung
(who)
Wernicke, Carolin
Saab, Samy
Kleinaltenkamp, Michael
Event
Veröffentlichung
(who)
Freie Universität Berlin, Marketing-Department
(where)
Berlin
(when)
2014

Handle
URN
urn:nbn:de:0114-jbm-v7i3.1029
Last update
10.03.2025, 11:43 AM CET

Data provider

This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Artikel

Associated

  • Wernicke, Carolin
  • Saab, Samy
  • Kleinaltenkamp, Michael
  • Freie Universität Berlin, Marketing-Department

Time of origin

  • 2014

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