Artikel

Narratives in supplier negotiations—The interplay of narrative design elements, structural power, and outcomes

In buyer–supplier negotiations, both parties shape the relational and contractual dimensions of their collaboration. Being able to influence the other party during negotiations is therefore vital to improve performance outcomes. This research takes a configurational approach to investigate how buyers can use narratives in different power situations to influence suppliers and improve their relational and economic negotiation results. In our first study, we conduct narrative writing workshops to identify typical design elements of such narratives. In our second study, we employ fuzzy‐set qualitative comparative analysis to determine how different configurations of these design elements influence narratives' effectiveness in different power situations. Our theoretical contributions are twofold. First, we expand narrative transportation theory, showing that narratives consist of interlinked design elements and that narrative effectiveness is a causally complex phenomenon. Second, for the field of supply chain management, we develop theory by introducing narratives as an additional means of influence in buyer–supplier negotiations and by examining the interplay between narrative design elements, structural power, and negotiation outcomes that are specific to the buyer–supplier relationship. Based on the configurations of narratives that we found were effective and ineffective in different power situations, we derive propositions to advance theory on buyer–supplier negotiations.

Language
Englisch

Bibliographic citation
Journal: Journal of Supply Chain Management ; ISSN: 1745-493X ; Volume: 59 ; Year: 2022 ; Issue: 1 ; Pages: 66-94 ; Hoboken, NJ: Wiley

Classification
Wirtschaft
Subject
buyer–supplier negotiations
configurational theorizing
fuzzy‐set qualitative comparative analysis
narratives
qualitative research

Event
Geistige Schöpfung
(who)
Kaufmann, Lutz
Schreiner, Moritz
Reimann, Felix
Event
Veröffentlichung
(who)
Wiley
(where)
Hoboken, NJ
(when)
2022

DOI
doi:10.1111/jscm.12280
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Kaufmann, Lutz
  • Schreiner, Moritz
  • Reimann, Felix
  • Wiley

Time of origin

  • 2022

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