Non-monetary Interventions, Workforce Retention and Hospital Quality: Evidence from the English NHS

Arbeitspapier

Excessive turnover can signicantly impair an organization's performance. Using high-quality administrative data and staggered dierence-in-dierences strategies, we evaluate the impact of a programme that encouraged public hospitals to increase staff retention by providing data and guidelines on how to improve the non-pecuniary aspects of nursing jobs. We find that the programme has decreased the nurse turnover rate by 4.49%, decreased exits from the public hospital sector by 5.38%, and reduced mortality within 30 days from hospital admission by 3.45%, preventing 11,400 deaths. Our results are consistent with a theoretical model in which information is provided to managers of multi-unit organizations, who trade off coordinating decisions across units and adapting them to local conditions.

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• Language: Englisch

References and Relationships

• Bibliographic citation: Series: IZA Discussion Papers ; No. 16379

Classification and Topics

• Classification: Wirtschaft ; Nonwage Labor Costs and Benefits; Retirement Plans; Private Pensions ; Wages, Compensation, and Labor Costs: Public Policy ; Public Sector Labor Markets ; Labor Turnover; Vacancies; Layoffs ; Analysis of Health Care Markets ; Single Equation Models; Single Variables: Time-Series Models; Dynamic Quantile Regressions; Dynamic Treatment Effect Models; Diffusion Processes
• Subject: labor supply ; workforce retention ; non-monetary incentives ; hospital care ; staggered difference-in-differences

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Moscelli, Giuseppe ; Sayli, Melisa ; Blanden, Jo ; Mello, Marco ; Castro-Pires, Henrique ; Bojke, Chris
• Event: Veröffentlichung
• (who): Institute of Labor Economics (IZA)
• (where): Bonn
• (when): 2023

Further information

• Handle: http://hdl.handle.net/10419/279077