Creative Commons Attribution-Share Alike 4.0
Werke:
- Perceived Fairness of Differential Customer Treatment
- Openness in the music business : How record labels and artists may profit from reducing control
- Weiterempfehlung und Kundenwert : ein Ansatz zur persönlichen Kommunikation
- Trends in the Behavioral Sources of Customer Profitability and the Role of Flat-Rate Pricing