Framing Service Quality : A Comprehensive Indicator for Measuring Service Quality in Public Administration : Case Study ofBürgerämter in Berlin
- Location
-
Deutsche Nationalbibliothek Frankfurt am Main
- Extent
-
Online-Ressource
- Language
-
Englisch
- Bibliographic citation
-
Hertie School Student Paper Series ; 02/2012
- Classification
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Öffentliche Verwaltung
- Event
-
Veröffentlichung
- (where)
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Berlin
- (who)
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Hertie School of Governance
- (when)
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2016
- Creator
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Birk, Florian
Joas, Amani
Rinnert, David
Schilling, John
- Contributor
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Wegrich, Kai
- URN
-
urn:nbn:de:kobv:b1570-opus4-20506
- Rights
-
Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Last update
-
25.03.2025, 1:48 PM CET
Data provider
This object is provided by:
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Associated
- Birk, Florian
- Joas, Amani
- Rinnert, David
- Schilling, John
- Wegrich, Kai
- Hertie School of Governance
Time of origin
- 2016
Other Objects (12)
Service quality and management
POLICE = WO / MEN = QUALITY = SERVICE
Targeted and perceived service quality
Airline Alliances and Service Quality
Responsive government : service quality initiatives
Managing service quality by managing the service customer
Quality-of-Service-Aware Service Selection in Mobile Environments
Exploring the Impact of Sustainable Logistics Service Quality on Relationship Quality in Logistics Service Providers
Price Regulation and Quality of Service
Quality Assesment of Social Public Services
Network neutrality and quality of service
(7) Quality of Service and Scheduling
Service quality and management
POLICE = WO / MEN = QUALITY = SERVICE
Targeted and perceived service quality
Airline Alliances and Service Quality
Responsive government : service quality initiatives
Managing service quality by managing the service customer
Quality-of-Service-Aware Service Selection in Mobile Environments
Exploring the Impact of Sustainable Logistics Service Quality on Relationship Quality in Logistics Service Providers
Price Regulation and Quality of Service
Quality Assesment of Social Public Services
Network neutrality and quality of service
(7) Quality of Service and Scheduling
Service quality and management
POLICE = WO / MEN = QUALITY = SERVICE
Targeted and perceived service quality
Airline Alliances and Service Quality
Responsive government : service quality initiatives
Managing service quality by managing the service customer
Quality-of-Service-Aware Service Selection in Mobile Environments
Exploring the Impact of Sustainable Logistics Service Quality on Relationship Quality in Logistics Service Providers
Price Regulation and Quality of Service
Quality Assesment of Social Public Services
Network neutrality and quality of service