Consequences of customer engagement behavior: when negative Facebook posts have positive effects

Location
Deutsche Nationalbibliothek Frankfurt am Main
ISSN
1422-8890
Extent
Online-Ressource
Language
Englisch
Notes
online resource.

Bibliographic citation
Consequences of customer engagement behavior: when negative Facebook posts have positive effects ; day:1 ; month:4 ; year:2016 ; pages:1-13
Electronic markets ; (1.4.2016), 1-13

Creator
Bitter, Sofie
Contributor
Grabner-Kräuter, Sonja
SpringerLink (Online service)

DOI
10.1007/s12525-016-0220-7
URN
urn:nbn:de:1111-201604026690
Rights
Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
14.08.2025, 10:45 AM CEST

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