One size does not fit all: How construal fit determines the effectiveness of organizational brand communication

Artikel

While increasing the organizational identification of employees has been described as the ultimate goal of internal marketing and internal branding, one of its most common practices is to communicate organizational values both internally and externally. However, very little is known about the relative effectiveness of different types of organizational brand communication. Drawing from construal level theory, this research investigates whether the degree of construal fit, defined as the extent to which the construal of communication matches an employee's construal of headquarters, determines the relative impact of organizational brand communication. A series of studies consisting of two cross-industrial multilevel field studies and a lab experiment provide evidence that organizational brand communication with low-level (high-level) construal is more effective to target employees with low (high) social distance to headquarters. These findings suggest that construal fit qualifies the effectiveness of organizational communication.

Object Details

• Language: Englisch

References and Relationships

• Bibliographic citation: Journal: BRQ Business Research Quarterly ; ISSN: 2340-9436 ; Volume: 23 ; Year: 2020 ; Issue: 4 ; Pages: 305-318 ; London: Sage Publishing

Classification and Topics

• Classification: Management
• Subject: Organizational brand communication ; distance to headquarters ; construal fit ; internal marketing ; multiple methods research

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Herhausen, Dennis ; Henkel, Sven ; Kipfelsberger, Petra
• Event: Veröffentlichung
• (who): Sage Publishing
• (where): London
• (when): 2020

Further information

• DOI: doi:10.1177/2340944420966924
• Handle: http://hdl.handle.net/10419/261887
• Last update: 10.03.2025, 11:42 AM CET