Artikel

The impacts of network competence, knowledge sharing on service innovation performance: Moderating role of relationship quality

Purpose: To examine how network competence, knowledge sharing and relationship quality affect service innovation performance Design/methodology/approach: Empirical Research Findings: 1) Both enterprise's network competence and knowledge sharing have distinct positive impact on SIP; (2) Knowledge sharing partially mediates the effect of network competence on SIP. (3) Relationship quality positively moderates the effect of network competence on knowledge sharing, and the effect of knowledge sharing on SIP. (4) Relationship quality does not positively moderate the effect of network competence on SIP. Originality/value: This study has enriched current understanding of the relationship among network competence, knowledge sharing, relationship quality and service innovation performance.

Sprache
Englisch

Erschienen in
Journal: Journal of Industrial Engineering and Management (JIEM) ; ISSN: 2013-0953 ; Volume: 6 ; Year: 2013 ; Issue: 1 ; Pages: 25-49 ; Barcelona: OmniaScience

Klassifikation
Management
Thema
Service Innovation Performance (SIP)
Network Competence (NC)
Relationship Quality (RQ)
Knowledge Sharing (KS)

Ereignis
Geistige Schöpfung
(wer)
Jian, Zaoquan
Wang, Chen
Ereignis
Veröffentlichung
(wer)
OmniaScience
(wo)
Barcelona
(wann)
2013

DOI
doi:10.3926/jiem.659
Handle
Letzte Aktualisierung
10.03.2025, 11:42 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Jian, Zaoquan
  • Wang, Chen
  • OmniaScience

Entstanden

  • 2013

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