Artikel

Differences in how leaders and employees view organizational changes: Lessons from an international multicultural context

The research aims to provide actionable insights to a Dubai-based digital payment company following a leadership-driven organizational transformation. Semi-structured interviews with executives and staff were supplemented by observations and field notes. The study found that foreign employees experienced confusion due to a lack of clear communication or information. Hierarchical work environments and legacy problems hindered employee change. Fear and distrust prevented employees from voicing their concerns. Employees and executives shared similar opinions on the work environment and organizational culture. Leaders did not place enough importance on early worker involvement, communication, and information flow, which hindered their vision and evaluation of employees' conduct. Earlier discussion and resolution of these issues may narrow the gap between the CEO and employees.

Language
Englisch

Bibliographic citation
Journal: Cogent Business & Management ; ISSN: 2331-1975 ; Volume: 10 ; Year: 2023 ; Issue: 2 ; Pages: 1-22

Classification
Management
Subject
emerging markets
employees' engagement
employees' fear
employees' resistance
expat workforce
leadership change

Event
Geistige Schöpfung
(who)
Al-Abdallah, Ghaith
Helal, Reda
Dandis, Ala’ Omar
Wright, Len Tiu
Event
Veröffentlichung
(who)
Taylor & Francis
(where)
Abingdon
(when)
2023

DOI
doi:10.1080/23311975.2023.2228028
Last update
10.03.2025, 11:46 AM CET

Data provider

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ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Artikel

Associated

  • Al-Abdallah, Ghaith
  • Helal, Reda
  • Dandis, Ala’ Omar
  • Wright, Len Tiu
  • Taylor & Francis

Time of origin

  • 2023

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