Investigating primary school quality using teachers' self-efficacy and satisfaction
Abstract: The current study aims to examine the impact of teachers’ job satisfaction and self-efficacy in improving service quality. The results, using clustering, indicated three groups of respondents according to their behavior, as teachers emphasizing on different aspects of marketing: external, interactive and internal marketing. Moreover, factor analysis, revealed that their satisfaction was affected by “Workplace Relationships with the Director and Colleagues”, "Educational Management", "Social Recognition and Professional Development", "Relationships with Parents and Students", "Infrastructure" and "Working Conditions and Nature of Work", while "Class and Students’ Relationships Management" and "Students’ Engagement and Educational Strategies" were influencing parameters of teachers’ self-efficacy
- Standort
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Deutsche Nationalbibliothek Frankfurt am Main
- Umfang
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Online-Ressource
- Sprache
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Englisch
- Anmerkungen
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Veröffentlichungsversion
begutachtet (peer reviewed)
In: Journal of Tourism, Heritage & Services Marketing ; 6 (2020) 1 ; 17-24
- Klassifikation
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Erziehung, Schul- und Bildungswesen
- Ereignis
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Veröffentlichung
- (wo)
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Mannheim
- (wer)
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SSOAR - Social Science Open Access Repository
- (wann)
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2020
- Urheber
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Skapinaki, Athina
Salamoura, Maria
- DOI
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10.5281/zenodo.3603340
- URN
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urn:nbn:de:0168-ssoar-66293-9
- Rechteinformation
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Open Access; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Letzte Aktualisierung
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15.08.2025, 07:36 MESZ
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Beteiligte
- Skapinaki, Athina
- Salamoura, Maria
- SSOAR - Social Science Open Access Repository
Entstanden
- 2020
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