Artikel

Capturing Value amidst Constant Global Restructuring? Information-Technology-Enabled Services in India, the Philippines and Kenya

Information-technology-enabled services (ITES) has become a sector of promise for many low- and middle-income economies seeking to leapfrog industrialization and build knowledge-intensive economies. Yet as a sector defined by accelerating processes of commodification and skill elimination, its long-term developmental promise must be carefully scrutinised. Analysing the development of the sector in India, the Philippines and Kenya the paper reveals both the contextual nature of past successful ITES policies and their developmental vulnerabilities. Drawing on literature on industrial policies and global value chains and production networks, the paper critiques the existing policy approaches by arguing that they are largely focussed on enabling value and employment creation and that they pay insufficient attention to questions of value capture and long-term socio-economic transformation.

Sprache
Englisch

Erschienen in
Journal: The European Journal of Development Research ; ISSN: 1743-9728 ; Volume: 32 ; Year: 2020 ; Issue: 4 ; Pages: 1057-1079 ; Berlin, Heidelberg: Springer Science and Business Media LLC

Klassifikation
Sozialwissenschaften, Soziologie, Anthropologie
Thema
Services
Information-Technology-Enabled Services (ITES)
Business Process Outsourcing (BPO)
Kenya
India
the Philippines

Ereignis
Geistige Schöpfung
(wer)
Kleibert, Jana M.
Mann, Laura
Ereignis
Veröffentlichung
(wer)
Springer Science and Business Media LLC
(wo)
Berlin, Heidelberg
(wann)
2020

DOI
doi:10.1057/s41287-020-00256-1
Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Kleibert, Jana M.
  • Mann, Laura
  • Springer Science and Business Media LLC

Entstanden

  • 2020

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