Fighting nonresponse in telephone interviews: successful interviewer tactics
Abstract: Bei Telephoninterviews haben Interviewer weitaus weniger Zeit als in face-to-face-Interviews, einen Befragten zur Kooperation zubringen. Da sie ihren Gesprächspartner nur hören können, fehlt es ihnen auch an Informationen, um sich selbst optimal zu verhalten. Gleichwohl verfügen erfahrene Telephoninterviewer über einen Vorrat an taktischen Varianten, die sie einsetzen können. In diesem Beitrag werden Taktiken beschrieben, mit denen sich Antwortverweigerung bekämpfen lässt und die von erfahrenen Telephoninterviewern bei Statistics Netherlands angewandt werden. (ICEÜbers)
- Alternative title
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Reduzierung von Antwortverweigerung bei Telefoninterviews: erfolgreiche Interview-Taktiken
- Location
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Deutsche Nationalbibliothek Frankfurt am Main
- Extent
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Online-Ressource, 173-185 S.
- Language
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Englisch
- Notes
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Veröffentlichungsversion
begutachtet
In: Koch, Achim (Hg.), Porst, Rolf (Hg.): Nonresponse in survey research : proceedings of the Eighth International Workshop on Household Survey Nonresponse, 24-16 September 1997. 1998. S. 173-185. ISBN 3-924220-15-8
- Bibliographic citation
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Nonresponse in survey research : proceedings of the Eighth International Workshop on Household Survey Nonresponse, 24-16 September 1997 ; Bd. 4
ZUMA-Nachrichten Spezial ; Bd. 4
- Classification
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Sozialwissenschaften, Soziologie, Anthropologie
- Event
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Veröffentlichung
- (where)
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Mannheim
- (when)
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1998
- Contributor
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Koch, Achim
Porst, Rolf
Zentrum für Umfragen, Methoden und Analysen -ZUMA-
- URN
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urn:nbn:de:0168-ssoar-49706-1
- Rights
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Open Access unbekannt; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Last update
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25.03.2025, 1:48 PM CET
Data provider
This object is provided by:
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Associated
- Koch, Achim
- Porst, Rolf
- Zentrum für Umfragen, Methoden und Analysen -ZUMA-
Time of origin
- 1998
Other Objects (12)
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Handling of household and item nonresponse in surveys
Longitudinal nonresponse in the Current Population Survey (CPS)
Understanding household survey nonresponse through geo-demographic coding schemes
Nonresponse in the 1996 income survey (supplement to the microcensus)
The stability of nonresponse rates according to socio-demographic categories
The effect of interviewer persuasion strategies on refusal rates in household surveys
The effect of interviewer and respondent characteristics on refusals in a panel survey
Interviewer opinions, attitudes and strategies regarding survey participation and their effect on response
Fighting nonresponse in telephone interviews: successful interviewer tactics
A conditional minimax estimator for treating nonresponse
Nonresponse in survey research: proceedings of the Eighth International Workshop on Household Survey Nonresponse, 24-16 September 1997
Nonresponse in survey research: proceedings of the Eighth International Workshop on Household Survey Nonresponse, 24-16 September 1997
Handling of household and item nonresponse in surveys
Longitudinal nonresponse in the Current Population Survey (CPS)
Understanding household survey nonresponse through geo-demographic coding schemes
Nonresponse in the 1996 income survey (supplement to the microcensus)
The stability of nonresponse rates according to socio-demographic categories
The effect of interviewer persuasion strategies on refusal rates in household surveys
The effect of interviewer and respondent characteristics on refusals in a panel survey
Interviewer opinions, attitudes and strategies regarding survey participation and their effect on response
Fighting nonresponse in telephone interviews: successful interviewer tactics
A conditional minimax estimator for treating nonresponse
Nonresponse in survey research: proceedings of the Eighth International Workshop on Household Survey Nonresponse, 24-16 September 1997
Nonresponse in survey research: proceedings of the Eighth International Workshop on Household Survey Nonresponse, 24-16 September 1997
Handling of household and item nonresponse in surveys
Longitudinal nonresponse in the Current Population Survey (CPS)
Understanding household survey nonresponse through geo-demographic coding schemes
Nonresponse in the 1996 income survey (supplement to the microcensus)
The stability of nonresponse rates according to socio-demographic categories
The effect of interviewer persuasion strategies on refusal rates in household surveys
The effect of interviewer and respondent characteristics on refusals in a panel survey