Artikel
Diversity management and organisational performance in deposit money banks in Nigeria
The study investigated the effect of diversity management on organisational performance in banking industry using some selected deposit money banks in Lagos. The study used a survey research design method, and data were collected from 192 employees of the five selected deposit money banks within Lagos metropolis, Southwest, Nigeria. Smart PLS (3.0) was employed for the analysis. The findings show a significant relationship between the variables of diversity management and organisational performance. In particular, the model results show the level of relationships between diversities in age, gender, work experience, educational qualification and marital status on employee commitment, sales growth, service quality and employee intention to leave. All the variables tested under the independent variable have positive path coefficients as factors that affect employee commitment, sales growth, service quality, employee intention to leave. It is recommended that deposit money banks in Nigeria should leveraged diversity inclusion management for enhanced organisational performance.
- Language
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Englisch
- Bibliographic citation
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Journal: Cogent Business & Management ; ISSN: 2331-1975 ; Volume: 7 ; Year: 2020 ; Issue: 1 ; Pages: 1-14 ; Abingdon: Taylor & Francis
- Classification
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Management
- Subject
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Diversity
diversity management
organisational performance
multi-ethnic workforce
workforce diversity
employee commitment
- Event
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Geistige Schöpfung
- (who)
-
Omotayo, Osibanjo
Anthonia, Adeniji
Hezekiah, Falola
Odunayo, Salau
Opeyemi, Ogueyungbo
Odion, Efe-Imafidon
- Event
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Veröffentlichung
- (who)
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Taylor & Francis
- (where)
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Abingdon
- (when)
-
2020
- DOI
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doi:10.1080/23311975.2020.1836751
- Handle
- Last update
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10.03.2025, 11:41 AM CET
Data provider
This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Omotayo, Osibanjo
- Anthonia, Adeniji
- Hezekiah, Falola
- Odunayo, Salau
- Opeyemi, Ogueyungbo
- Odion, Efe-Imafidon
- Taylor & Francis
Time of origin
- 2020
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Entrepreneurial ecosystem affects organisational learning, creativity and success
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