Hochschulschrift
Digital technology in service encounters : effects on frontline employees and customer responses
- Weitere Titel
-
The effects of digital technology on frontline employees and customer responses in service encounters
- Standort
-
Deutsche Nationalbibliothek Frankfurt am Main
- ISBN
-
9783658378844
3658378840
- Maße
-
21 cm, 386 g
- Umfang
-
xviii, 271 Seiten
- Sprache
-
Englisch
- Anmerkungen
-
Illustrationen
Universität Koblenz-Landau, Dissertation, 2021
- Schlagwort
-
Dienstleistungsbetrieb
Digitalisierung
Kundendienst
Neue Technologie
Technikbewertung
- Ereignis
-
Veröffentlichung
- (wo)
-
Wiesbaden, Germany
- (wer)
-
Springer Gabler
- (wann)
-
[2022]
- Urheber
- Beteiligte Personen und Organisationen
- Inhaltsverzeichnis
- Rechteinformation
-
Bei diesem Objekt liegt nur das Inhaltsverzeichnis digital vor. Der Zugriff darauf ist unbeschränkt möglich.
- Letzte Aktualisierung
-
11.03.2025, 12:21 MEZ
Datenpartner
Dieses Objekt wird bereitgestellt von:
Deutsche Nationalbibliothek. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Deutsche Nationalbibliothek. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Hochschulschrift
Beteiligte
- Christ-Brendemühl, Sonja
- Springer Fachmedien Wiesbaden
- Springer Gabler
Entstanden
- [2022]
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