Bringing service interactions into focus: prevention- versus promotion-focused customers' sensitivity to employee display authenticity
- Location
-
Deutsche Nationalbibliothek Frankfurt am Main
- Extent
-
Online-Ressource
- Language
-
Englisch
- Bibliographic citation
-
In: Journal of Service Research, 24, 2, S. 284-300
- Event
-
Veröffentlichung
- (where)
-
Augsburg
- (who)
-
Universität Augsburg
- (when)
-
2021
- Event
-
Veröffentlichung
- (where)
-
London
- (who)
-
SAGE Publications
- (when)
-
2021
- Creator
- DOI
-
10.1177/1094670520904417
- URN
-
urn:nbn:de:bvb:384-opus4-721240
- Rights
-
Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Last update
-
14.08.2025, 10:45 AM CEST
Data provider
This object is provided by:
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Associated
- Lechner, Andreas
- Mathmann, Frank
- Universität Augsburg
- SAGE Publications
Time of origin
- 2021
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