Arbeitspapier
Training, Soft Skills and Productivity: Evidence from a Field Experiment
This paper examines a training intervention aimed at boosting leadership and communication skills among employees of a large Latin American retailer. The identification exploits an experimental design in the context of a difference-in-difference strategy. Using longitudinal information obtained from the firm and two skills surveys, we document large positive effects of the training on store- and individual- level productivity. The intervention was more effective in boosting leadership than communication skills. Spillovers from trained managers to untrained sales representatives also contribute to the main effects. Our findings confirm the possibility of increasing productivity through training targeting critical soft-skills.
- Sprache
-
Englisch
- Erschienen in
-
Series: IZA Discussion Papers ; No. 12447
- Klassifikation
-
Wirtschaft
Field Experiments
Human Capital; Skills; Occupational Choice; Labor Productivity
Personnel Economics: Training
Economic Development: Human Resources; Human Development; Income Distribution; Migration
- Thema
-
socio-emotional skills
training
productivity
experiments with firms
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Prada, Maria
Rucci, Graciana
Urzua, Sergio
- Ereignis
-
Veröffentlichung
- (wer)
-
Institute of Labor Economics (IZA)
- (wo)
-
Bonn
- (wann)
-
2019
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:42 MEZ
Datenpartner
Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Arbeitspapier
Beteiligte
- Prada, Maria
- Rucci, Graciana
- Urzua, Sergio
- Institute of Labor Economics (IZA)
Entstanden
- 2019
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