Total quality management practices in Bosnia and Herzegovina: Do organizational contextual factors matter?

Konferenzbeitrag

The main focus of this paper is to present the TQM practices of 593 companies in Bosnia and Herzegovina. In addition, our results confirm that there are statistically significant differences in TQM practices between firms in a highly competitive and less competitive environment, as well as between firms with and without ISO certificates. TQM practices do not differ between companies that belong to different groups that we constructed based on their age, location, export-orientation and the firm size. We contribute to the existing body of knowledge by identifying organizational contextual factors that might matter in designing more complex structural models.

Object Details

• Language: Englisch

References and Relationships

• Bibliographic citation: In: 11th Research/Expert Conference with International Participation ”QUALITY 2019“, 14-16 June 2019, Neum, B&H ; Year: 2019 ; Pages: 1-6 ; Ed(s).: Brdarević, Safet ; Jašarević, Sabahudin ; Zenica: University of Zenica, Faculty of Mechanical Engineering

Classification and Topics

• Classification: Wirtschaft ; Information and Product Quality; Standardization and Compatibility ; Production Management ; Firm Performance: Size, Diversification, and Scope
• Subject: Total quality management ; Contextual factors ; Bosnia and Herzegovina

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Kulenović, Mirza ; Veselinović, Liljan
• Event: Veröffentlichung
• (who): University of Zenica, Faculty of Mechanical Engineering
• (where): Zenica
• (when): 2019

Further information

• Handle: http://hdl.handle.net/10419/214885
• Last update: 10.03.2025, 11:43 AM CET