Konferenzbeitrag

Empirical study on ICT use and business strategy for innovation among Japanese SMEs

ICT is expected to play an important role for innovations in Japanese SMEs. In this paper, how ICT use promotes innovation is clarified. In addition, what kind of business strategy SMEs should follow is attempted to achieve innovation by focusing on the behavior of the top management as well as employees. A mail survey was conducted in February 2012 to innovative SMEs. An ICT advancement index is constructed based on the sales management system, groupware, internal SNS and SCM. Logistic regression analysis is applied for verifying the four hypotheses by using the ICT index. The results obtained reveals that SNEs that used ICT for new product development such as collecting customers' needs achieve more product as well as process innovation. And it is confirmed that SMEs which positively share information using ICT achieve more process innovation. And top management should demonstrate the leadership, and manage the product innovation process through top-down including the promotion of ICT use. On the other hand, not only the manager but also the employees have to act flexibly and autonomously to share information by ICT are important in the process innovation that is required to restructure existing business processes.

Language
Englisch

Bibliographic citation
Series: 19th Biennial Conference of the International Telecommunications Society (ITS): "Moving Forward with Future Technologies: Opening a Platform for All", Bangkok, Thailand, 18th-21th November 2012

Classification
Wirtschaft

Event
Geistige Schöpfung
(who)
Idota, Hiroki
Bunno, Teruyuki
Tsuji, Masatsugu
Event
Veröffentlichung
(who)
International Telecommunications Society (ITS)
(where)
Calgary
(when)
2012

Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Konferenzbeitrag

Associated

  • Idota, Hiroki
  • Bunno, Teruyuki
  • Tsuji, Masatsugu
  • International Telecommunications Society (ITS)

Time of origin

  • 2012

Other Objects (12)